Shipping Policy

 Order Processing

  • Orders confirmed within 1–2 business days

  • A small pre-COD advance payment is required to confirm your order and prevent fraud

Delivery Time

Location

Delivery Time

Major cities (Pakistan)

2–4 business days

Other areas

4–6 business days

International

Contact via WhatsApp


International Shipping

International orders are available, but prices and shipping terms vary. Customers outside Pakistan should contact the store on WhatsApp: 03312009888 for details.

Packaging & Product Safety

Every order is securely packed and hygienically sealed to ensure freshness and safety during transit. All products are prepared under strict hygiene standards before dispatch.

Order Tracking

You can use the Order Tracking link on the website to check the status of your order after placement.

Delays

Delivery may be delayed due to:

  • Courier issues.

  • Wrong address or missing info.

  • Weather or high order volume.

No Return / No Refund

  • No returns or refunds once an order is dispatched.

  • This is due to the health-sensitive nature of herbal products.

  • Review product details before placing your order.

Support

Contact us at  dr.ibrahimherbs@gmail.com or via WhatsApp: 03312009888 and the number listed on the website.


This policy applies to all herbal, wellness, and skincare products sold on doctoribrahim.com.