Refund Policy

🚫 No Refund Policy – For Health & Safety Reasons

At Doctor Ibrahim Store, refunds are strictly not available. This is because herbal medicines are sensitive health products. Once dispatched, they cannot be returned or reused for safety and hygiene reasons — even if they remain unopened.

We prioritize customer safety, and that means we cannot accept returns or process refunds under any condition.

❗ Why Refunds Are Not Possible:

• Herbal medicines are consumed internally or applied to the body — safety is critical.

• Once a product leaves our facility, we cannot guarantee it has been stored properly.

• Returned items, even if sealed, cannot be resold or reused.

• To avoid health risks, we ensure all shipped items are fresh, untouched, and verified.

• This policy ensures the highest quality standards for every customer.

• We believe in safe, ethical, and transparent practices — your health is our priority.