Please read these Terms of Use carefully before using DoctorIbrahim.com, our mobile app, or any of our services. By using the platform, you agree to follow these terms.
1. About Us
DoctorIbrahim.com is run by FJIB Enterprises, a registered company in Pakistan. We offer natural herbal health products and online consultations through our app, WhatsApp, and website.
2. Who Can Use This Platform
You must be 18 or older to use this platform. By using it, you confirm you meet this requirement. We may block access for users who violate these Terms.
3. Health Disclaimer
Our products and consultations are for general wellness only, not a replacement for professional medical advice. Before using any of our products:
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Consult a licensed doctor, especially if you have an existing health condition
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Do not stop prescribed medication without your doctor's approval
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Understand that results vary; we do not guarantee specific health outcomes
4. Products & Orders
All products are made with quality herbal ingredients. A few things to know:
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Prices shown at checkout are final and may change without prior notice
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Complete your full prescribed course for the best results
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We reserve the right to cancel any order at our discretion
5. Delivery
We dispatch orders as quickly as possible. Delivery may be delayed due to courier issues, weather, high demand, or an incorrect address. We will notify you of any delays via WhatsApp or our support channels. For international orders, contact us on WhatsApp before ordering to confirm shipping details.
6. Returns & Refunds
Returns are only accepted for damaged, defective, or wrong items. To request a return:
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Contact us within 48 hours of delivery
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Provide your order number and photos of the issue
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Each case is reviewed individually, and we do not accept returns for a change of mind
7. Online Consultations
Consultations are for general guidance only and do not replace an in-person medical exam. Please note:
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Share complete and accurate health information during your consultation
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We are not liable for outcomes from incorrect or incomplete information provided by you
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For emergencies, contact your local hospital immediately
8. Your Responsibilities
When using this platform, you agree to:
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Provide honest and accurate information at all times
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Use the platform for lawful purposes only
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Do not attempt to hack, misuse, or disrupt the platform
Violations may result in order cancellation or account suspension.
9. Our Content
All content on this platform, including the Doctor Ibrahim brand, product images, videos, and text, belongs to FJIB Enterprises. You may not copy or use it commercially without written permission.
10. Privacy & Cookies
We collect basic information (name, contact, and address) to process your orders and provide services. We do not sell your data to third parties. This site uses cookies to improve your experience. By using the platform, you agree to this privacy policy.
11. Liability
FJIB Enterprises is not liable for health decisions made based on our content, courier delays, or indirect losses from using this platform. Our liability will never exceed the amount you paid for the product or service in question.
12. Governing Law
These Terms are governed by the laws of Pakistan. Any unresolved disputes will be handled by Pakistani courts.
13. Contact Us
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Email: dr.ibrahimherbs@gmail.com
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WhatsApp: 03312009888
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Website: doctoribrahim.com
